Who Provides the Best Marketing Research Platforms?

When conducting marketing research online, it’s important to understand and implement the technology required for your target market. So who do you tap for the best research platforms: a company who knows technology, or a company who knows research?

Let’s look closer at what makes the best online marketing research platforms successful:

Mobile FriendlyMobile Research Studies

Today, online research studies need to be mobile responsive, while also accommodating older technology (some people still use desktop computers, it’s true.) While reported estimates vary, it’s safe to say that most of your online survey respondents will see it first on a smartphone.

Seamless Access

Platforms also need to be easy for all possible respondents to understand and use. With so much invested in recruiting, why send prospects to a survey that might not work? The best data collection, whether quantitative (surveys) or qualitative (online focus groups & IDIs), comes from research platforms that work seamlessly on any device, O/S, or browser.

Affordable

If you have to blow your entire budget on technology, we’ll just call that misdirected funds. The most expensive technology comes from fat tech firms who hang their hat on staying relevant and being “agile”. The best technology comes from companies who understand the market and custom design robust platforms with stable, time-tested code that eliminates the need for expensive user support. Tools like these are the secret weapons of seasoned researchers.

For your next online marketing research study, consider a company that understands technology and research. InsideHeads conducts marketing research and designs & develops the best marketing research platforms to do it correctly. From programming to presentations, InsideHeads has been conducting successful online marketing research studies since 1998.

Give us a call, you’ll like what you hear.   +1(877)-IN-HEADS

More Tips

Great Ideas Gone Wrong

When you hear a great idea, how do you know? The idea may sound great, but just because it has good intentions doesn’t mean it will work.  At the very least, a great idea should be feasible and harmless to others.

Good Intentions

Not long ago a group of dedicated volunteers in my town got together to raise money for the local rescue squad. Their idea was to print and sell drink cards that offered a free drink at each of 6 local restaurants. The drinks were valued at $36 and the cards were priced at $20, and all the local restaurants agreed to accept them. Our town is a heavy tourist destination, so cards were given as gifts to visitors to encourage them to check-out local establishments.

Lasting Damage

People bought lots of drink cards and loads of money went to the rescue squad. Success, right? Wrong. Visitors who received the gifted drink card and attempted to use it encountered restrictions and ignorance from uninformed seasonal bar staff. So while the money was made in the moment, the damage of dissing tourists is immeasurable. Vacationers not only recount bad experiences to friends and family members, today their comments on social media reach further and linger longer. Ouch.

The drink card debacle is just one small example in the shadow of a far more substantial bad idea that occurred in Flint, Michigan. Town officials saved money in the moment, but gave way to irreversible damage down the line. Hindsight… you know what they say. So what’s the takeaway?

No Repeat

I can’t help but wonder: We all learn from our own mistakes, so why can’t we also learn from the mistakes of others? Sure, big gaffes get the news, but most mistakes only enlighten the bumbler. In today’s connected world, where is the portal to deposit our lessons learned? Facebook and Instagram are filled with accomplishments, carefully selected ‘selfies’, and emotional, envy-inducing posts. Wikipedia offers us our collectively edited facts, and millions of websites push products and self-serving information. Where is the hub for all things that went horribly wrong? All the lessons of war. Of life. A virtual library of bittersweet warnings, filled with evidence of what not to do.  Or perhaps a way to tag those bits of learning amidst all that worldly web content.

With today’s technology and our tendency to share, a blunder blog sure sounds like great idea…

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The Meeting Facilitation is Impressive

Greg Hoff
Greg Hoff, Corning Life Sciences

“The first time I did an online focus session, I wasn’t quite sure what to expect (or exactly what was expected from me). InsideHeads helped me get the session setup fast. The meeting facilitation is impressive– I really believe that I needed a specialist to manage this study — and the summary was quickly prepared, accurate, and insightful.”

InsideHeads – Who Could Ask for Anything More?

Russell Granger
Russell Granger, CEO of Arch Digitals & ProEd Corporation

“Speed, accuracy, and the feedback we needed from InsideHeads… who could ask for anything more?!”

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Obtain Quality Data Faster Online

Barry Levenson
Barry Levenson, CEO at Strategic Holdings

“Right off the bat InsideHeads offered great insight into how to improve our questionnaire. They had the survey up and running on the Web quickly and we were able to obtain quality data faster online than traditional offline research methods. InsideHeads understood our objective, which was evident in the well-written report they provided soon after data collection. The timely data we received from InsideHeads was truly actionable.”

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Observe Group Discussions Online Remotely

InsideHeads Online Marketing Research

“Once we nailed down the research objective, InsideHeads handled everything. My staff and I were able to observe the group discussions online remotely and discuss the results immediately among ourselves online. We received the transcripts right after the group, and InsideHeads soon delivered a well-organized report, including participant quotes to support each finding. The customer feedback InsideHeads was able to mine was very helpful in our business planning.”

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Pioneer in the Online Survey Industry

Matt Parzych
Matt Parzych, CTO at SparcPlug

“Jennifer Dale is a pioneer in the online survey industry. It’s rare to find someone with such a thorough understanding of the business, so dedicated to her work and responsive to her customer’s requirements.”

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Great Online Focus Group Software

Kate Norfleet
Kate Norfleet, owner of Kate N Design

Jennifer Dale at InsideHeads is a top notch professional who has a great online focus group software application.”

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Best Online Focus Group Tools

Joe Emery
Joe Emery, VP of Research + Data Insights

“Check with Jennifer Dale at InsideHeads for the best online focus group tools that provide quality insights quickly and cost-effectively. We’ve used her for several online focus group projects over the last year. Her online platform is very easy to use, and she’s a terrific moderator.”

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Online Focus Groups Since 1998

Amy Yoffie
Amy Yoffie, Writer, Innovator & Pioneer of Online Marketing Research

Jennifer Dale has been conducting online focus groups since 1998. She has done it all — recruitment, moderating, reports, etc. She has vast knowledge and experience. Taking that experience, she developed her own focus group technology (VFF), automating many of the functions that she used to do by hand. The VFF has great features, including easy access to de-identified screener data, a “back room” where clients can observe and send messages during the group, pre-loading of all exhibits and URLs for ease of showing them to participants, the ability to display the responses on a full screen, and an instant transcript. Her reports show her analytical skills. Also, she rents the VFF to other moderators, and provides them with step-by-step tools to help them recruit, manage and distribute incentives to participants. I recommend her highly.”

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